Common Questions

Frequently Asked

Questions

Everything you need to know about our research products, shipping policies, 
and ordering process.

Why Researchers Choose Peptiq Solutions

At Peptiq Solutions, we’re committed to providing high-quality laboratory research materials backed by transparency, reliability, and responsive customer support. We partner with trusted manufacturers, provide batch-specific Certificates of Analysis (COAs), and strive to make every ordering experience simple, secure, and dependable.

All products offered by Peptiq Solutions are supplied exclusively for laboratory research purposes.

Our products are not approved by the U.S. Food and Drug Administration (FDA) and are not intended for human or veterinary use, or to diagnose, treat, cure, or prevent any disease.

No. Products sold by Peptiq Solutions have not been approved or evaluated by the U.S. Food and Drug Administration (FDA). They are offered solely for laboratory research use.

Quality and transparency are at the core of everything we do. Our manufacturing partners perform analytical testing to verify product identity and purity. Batch-specific Certificates of Analysis (COAs) are available to support research documentation and product transparency.

Yes. Batch-specific vendor Certificates of Analysis (COAs) are available on our Lab Reports (COA) page for your reference. If you have questions regarding a specific batch, our support team is happy to assist.

For optimal stability and research integrity:

Lyophilized (powder) peptides

  • Store refrigerated between 36°F and 46°F (2°C–8°C) for routine storage.
  • For extended storage, freezing is recommended.
  • Keep vials sealed and protected from excessive heat, light, and moisture.

Reconstituted peptides

  • Store refrigerated between 36°F and 46°F (2°C–8°C).
  • Protect from direct light and avoid repeated freeze-thaw cycles.
  • Researchers are responsible for determining appropriate storage conditions and stability based on their research protocols.

No.

Peptiq Solutions does not provide reconstitution, dosing, administration, or application guidance. Our products are intended solely for laboratory research, and purchasers are responsible for determining appropriate research methodologies.

Peptiq Solutions supplies products intended for qualified researchers, laboratories, educational institutions, and organizations conducting lawful scientific research.

We reserve the right to refuse or cancel any order at our discretion.

The laboratory research industry is considered high-risk by many traditional payment processors, making credit card processing unavailable for many businesses in this space.

To provide reliable and secure payment options, we currently accept Zelle and Cash App, with ACH transfers available upon request. We continually evaluate additional payment methods as they become available.

We currently accept the following payment methods:

  • Zelle
  • Cash App
  • ACH transfer (available upon request)
  • Payment instructions are provided during checkout.

Orders are processed after payment has been received and verified.

Once your order ships, tracking information will be provided by email. Shipping times may vary depending on product availability and carrier operations. Peptiq Solutions is not responsible for delays caused by the shipping carrier once a package has been accepted for delivery.

Due to the nature of laboratory research materials, all sales are considered final once shipped.

If your order arrives damaged or incorrect, please contact us promptly. Replacement or refund requests will be reviewed in accordance with our Refund Policy.

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