Common Questions

Frequently Asked

Questions

Everything you need to know about our research products, shipping policies, 
and ordering process.

What are your products intended for?
All products sold by Peptiq Solutions LLC are intended strictly for laboratory research use only. Products are not approved by the FDA and are not intended for human or veterinary consumption.Materials are supplied exclusively for in vitro laboratory research applications.
No. Products offered by Peptiq Solutions LLC are not approved or evaluated by the U.S. Food and Drug Administration (FDA). They are not intended to diagnose, treat, cure, or prevent any disease.

Each batch undergoes analytical testing, including High-Performance Liquid Chromatography (HPLC) and other applicable methods, to verify identity and purity. Batch-specific Certificates of Analysis (COAs) are available for documentation and transparency. 

Yes. Batch-specific COAs are available and reflect analytical testing performed at the time of analysis. Documentation is provided for research reference purposes.

Products are supplied in lyophilized (freeze-dried) form to support stability during storage and transport.

Materials should be stored under appropriate laboratory temperature-controlled conditions consistent with standard research practices.

Storage parameters may vary depending on compound characteristics and laboratory protocols. Determination of proper storage is the responsibility of the
purchaser.

No. Peptiq Solutions does not provide reconstitution, dosing, or application guidance. All products are supplied strictly for laboratory research use. Purchasers are responsible for determining appropriate research methodologies.

Products are sold to qualified research professionals, laboratories, academic institutions, and entities engaged in lawful scientific research. Peptiq Solutions reserves the right to refuse service at its discretion.

Payment methods may include ACH transfer, wire transfer, or approved electronic payment methods as outlined during the invoicing process. Payment instructions are provided after order review and confirmation.
Orders are processed after payment confirmation. Shipping timelines may vary depending on product availability and carrier schedules. Peptiq Solutions is not responsible for carrier delays or delivery issues once shipment has been confirmed.
Due to the nature of laboratory research materials, all sales are final once shipped. Claims for damaged or incorrect items must be submitted within the timeframe specified in our Refund Policy. Eligibility for replacement or refund is determined at the sole discretion of Peptiq Solutions LLC.
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